Last updated: March 2026
Les Volumes respects your privacy and is committed to protecting your personal information.
This policy explains how we collect, use and store your data when you visit our website or make a purchase.
1. Information we collect
When you interact with the website, we may collect the following information.
Information you provide directly
• Name
• Email address
• Billing and payment details
• Any information you provide when contacting us
Information collected automatically
• IP address
• Browser and device information
• Pages visited and activity on the website
• Cookies and similar technologies
This information helps us operate the website and improve your experience.
2. How we use your information
We use your information to:
• Process purchases and deliver digital products
• Respond to enquiries and customer support requests
• Improve website functionality and performance
• Maintain website security and prevent fraud
• Comply with legal and regulatory obligations
We only collect and use information necessary to provide our services.
3. Payments and checkout
Our store is hosted on Shopify, which provides the platform that allows us to sell our products.
When you make a purchase, your payment information is processed securely through Shopify’s payment infrastructure and approved payment providers. We do not store full payment card details on our servers.
Your data may be stored through Shopify’s data storage, databases and general applications. Shopify stores your data on secure servers protected by industry standard security measures.
You can read Shopify’s privacy policy here:
https://www.shopify.com/legal/privacy
4. Cookies and tracking technologies
This website uses cookies and similar technologies to improve functionality and understand how visitors use the site.
Cookies may be used for:
• Basic website functionality
• Analytics and performance insights
• Advertising and marketing purposes
We may also use the Meta Pixel, a tool provided by Meta Platforms, which helps measure advertising performance and understand how visitors interact with our website.
The Meta Pixel may collect information such as:
• Pages visited
• Actions taken on the website, such as purchases
• Device and browser information
This information may be used to improve advertising campaigns and deliver more relevant ads.
You can control or disable cookies through your browser settings.
5. Data sharing
We do not sell or rent your personal information.
Your data may be shared with trusted service providers who help operate the website, including payment processors, hosting providers, analytics services and advertising platforms. These providers are required to protect your information.
6. Data retention
We retain personal information only for as long as necessary to fulfil orders, provide customer support and comply with legal obligations.
7. Your rights
If you are located in the United Kingdom or the European Economic Area, you have the right to:
• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your personal data
• Object to certain types of data processing
• Withdraw consent where applicable
To exercise these rights, please contact us.
8. Security
We take reasonable measures to protect personal information from loss, misuse or unauthorised access. However, no method of transmission over the internet can guarantee absolute security.
9. Changes to this policy
We may update this Privacy Policy from time to time. The most recent version will always be published on this page.
10. Contact
If you have any questions about this Privacy Policy or how your data is handled, please contact: